This Privacy Policy describes, in general terms, how Mosie (“we,” “us,” or “our”) may collect, use, and otherwise handle information in connection with your access to or use of our websites, applications, and related offerings (collectively, the “Service”). By using the Service, you acknowledge that you have read and understood this Policy, or that you have chosen to proceed anyway.
Scope
This Policy may apply to information collected through the Service and through other channels that we, in our discretion, associate with the Service. It may not describe every practice of every third party you encounter while using Mosie. Where another party's terms or policies apply, those may govern instead of, or in addition to, this Policy.
Information we may collect
Depending on how you interact with the Service, we may collect or otherwise receive various types of information, which may include, without limitation:
- Account and profile information, such as a name, email address, school or institution details, credentials, and preferences you choose to provide.
- Content and usage information, such as materials you upload, prompts or messages you submit, study activity, generated outputs, and related metadata.
- Technical and device information, such as browser type, operating system, IP address, general location derived from IP, device identifiers, log data, and similar signals.
- Communications, such as messages you send to us, if any, and records we may maintain in connection with support or other inquiries.
We may collect information directly from you, automatically through your use of the Service, from integrated tools or partners, or from other lawful sources as permitted by applicable law.
How we may use information
We may use information for purposes that we consider appropriate in connection with operating, maintaining, improving, or promoting the Service, which may include:
- Providing, personalizing, and developing features and functionality;
- Processing uploads, generating study materials, and delivering responses;
- Authenticating users and managing accounts;
- Monitoring performance, troubleshooting, and protecting against misuse;
- Conducting analytics, research, or internal business purposes;
- Communicating with you about the Service, updates, or related matters;
- Complying with legal obligations or responding to lawful requests.
We may also use information in other ways described at the time of collection, or as otherwise permitted or required by law.
How we may share information
We may share information with service providers, contractors, and other parties who perform functions on our behalf, such as hosting, analytics, authentication, customer support, or AI-related processing. We may also share information:
- In connection with a merger, acquisition, financing, or sale of assets;
- To enforce our terms, protect rights, or address security or legal issues;
- With your direction, consent, or as otherwise disclosed to you;
- As required or permitted by applicable law, regulation, or legal process.
We do not represent that information will never be shared beyond what is described here, and additional sharing may occur where we believe it is appropriate.
AI and automated processing
The Service may use automated systems, including machine learning or AI models, to process content you provide and generate outputs. Such processing may occur on infrastructure operated by us or by third parties. We do not guarantee the accuracy, completeness, or suitability of generated content, and automated processing may involve transmission of information to external systems as needed to provide the Service.
Retention
We may retain information for as long as we deem necessary or useful for the purposes described in this Policy, unless a longer or shorter period is required or permitted by law. Retention periods may vary based on the type of information, your account status, and our operational needs. Deleted information may persist in backups or logs for a period of time.
Your choices and rights
Depending on where you live and applicable law, you may have certain rights regarding your information, which could include access, correction, deletion, portability, or objection to certain processing. The availability and scope of such rights may vary. To make a request, you may contact us through channels we make available from time to time. We may need to verify your identity and may decline requests where permitted by law.
You may be able to update certain account information through the Service. You may also adjust browser or device settings related to cookies or similar technologies, though some features may not function properly if you do so.
Security
We may implement measures intended to protect information, but no method of transmission or storage is completely secure. We cannot guarantee absolute security and are not responsible for unauthorized access beyond our reasonable control, to the extent permitted by law.
Children
The Service is not directed to children in any specific jurisdiction, and we do not knowingly collect personal information from children where prohibited. If you believe a child has provided information to us in violation of applicable law, you may contact us and we may take steps we consider appropriate.
International users
If you access the Service from outside the country where we operate, your information may be processed in jurisdictions that may have different data protection standards than your own. By using the Service, you acknowledge that such transfers may occur.
Changes to this Policy
We may update this Privacy Policy at any time. When we do, we may revise the “Last updated” date and, where we deem appropriate, provide additional notice. Your continued use of the Service after changes become effective may constitute acceptance of the revised Policy, unless applicable law requires otherwise.
Contact
If you have questions about this Privacy Policy or our privacy practices, you may reach out through contact methods published on our website or within the Service. We may or may not respond, depending on the nature of the inquiry and applicable obligations.